Account Manager for Healthcare Digital Marketing

Job Overview

Account Manager in HEDIMA is responsible for:

  • Leading a team of Account Executives to develop long-term relationships with clients.
  • Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs.
  • Achieving assigned business targets.

Duties and responsibilities

PROJECT MANAGEMENT

  • Receive client’s briefs, clarify all of their needs & consult HEDIMA’s services and solutions to clients.
  • Monitor project team in developing & executing projects.
  • Negotiate with clients/suppliers to ensure achieving highest profit with lowest cost for HEDIMA.
  • Manage risks & solve problems that occur during project’s execution.

PEOPLE MANAGEMENT

  • Build a strong Account team and manage/coaching team members.
  • Collaborate with various internal teams to ensure they fulfill all client’s requirements.

CLIENT MANAGEMENT

  • Build strong client relationships to maintain current business & acquire new clients.
  • Seek for new clients, who have demand for HEDIMA’s products/services, developing new business opportunities to achieve targets.
  • Monitor all project activities, resolve complaints to ensure maximum customer satisfaction.
  • Focus on improving the client’s experiences.

PROCESS MANAGEMENT

  • Work with accountant/admin to track contract payment progress, monitor cash flow & liabilities.
  • Manage the progress and efficiency of services for clients to achieve business targets & report to BOD as requirements.
    Other related tasks as BOD’s requirements.

Requirements

  • At least 4-5 years of experience in Sales/Marketing/Account at media/advertising companies.
  • At least  2-3 years experience in people management.
  • Excellent in communicating/presenting/negotiating in English & Vietnamese.
  • Expertise in marketing & digital marketing.
  • Project management & interpersonal skills.
  • Client service mindset.

Salary and benefits

  • Working in a professional and dynamic environment.
  • Monthly salary and 13th-month salary.
  • Annual bonus based on the set KPI (up to 4 months’ salary)
  • Private health insurance.
  • Award for best performance.
  • Annual domestic/foreign trip & team building.
  • 12 days of leave and public holidays according to state regulations.

Other

  • Workplace: Saigon Village, Villa 14A, 523 To Hien Thanh, District 10, HCM
  • Working time: 8:30 am – 12 pm, 1:00 pm – 5:30 pm (1-hour lunch break from 12:00pm-01:00 pm) – Monday to Friday
  • Email: hr@hedima.vn

Tác giả