{"id":1362,"date":"2021-05-19T14:34:51","date_gmt":"2021-05-19T07:34:51","guid":{"rendered":"https:\/\/hedima.vn\/journey\/?p=1362"},"modified":"2021-05-19T14:34:51","modified_gmt":"2021-05-19T07:34:51","slug":"chatbot-canh-tay-dac-luc-cua-nganh-y-te","status":"publish","type":"post","link":"https:\/\/hedima.vn\/journey\/chatbot-canh-tay-dac-luc-cua-nganh-y-te\/","title":{"rendered":"Chatbot &#8211; Cu\u1ed9c c\u00e1ch m\u1ea1ng m\u1edbi trong ng\u00e0nh Y t\u1ebf v\u00e0 D\u01b0\u1ee3c ph\u1ea9m &#8211; Ph\u1ea7n 1"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Ng\u00e0nh D\u01b0\u1ee3c n\u00f3i ri\u00eang v\u00e0 ng\u00e0nh Y t\u1ebf n\u00f3i chung hi\u1ec7n \u0111ang t\u1eebng b\u01b0\u1edbc tri\u1ec3n khai AI. V\u00ec th\u1ebf, th\u1eadt kh\u00f4ng ngoa khi n\u00f3i AI \u0111\u00e3 v\u00e0 \u0111ang ph\u00e1 v\u1ee1 c\u00e1ch b\u00e1n h\u00e0ng v\u00e0 Marketing trong ng\u00e0nh D\u01b0\u1ee3c ph\u1ea9m. H\u01a1n h\u1ebft, t\u0103ng kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c v\u00e0 thay \u0111\u1ed5i chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp c\u1eadn b\u1ec7nh nh\u00e2n. Trong b\u1ed1i c\u1ea3nh \u1ea5y, Chatbot \u0111\u00e3 n\u1ed5i l\u00ean v\u00e0 tr\u1edf th\u00e0nh m\u1ed9t \u201ctr\u1ee3 l\u00fd \u0111\u1eb7c bi\u1ec7t\u201d gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. V\u1eady Chatbot l\u00e0 g\u00ec? Chatbot c\u00f3 nh\u1eefng \u1ee9ng d\u1ee5ng n\u00e0o trong ng\u00e0nh Y t\u1ebf v\u00e0 D\u01b0\u1ee3c ph\u1ea9m?\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/hedima.vn\/journey\/chatbot-canh-tay-dac-luc-cua-nganh-y-te\/#1_Chatbot_la_gi\" >1. Chatbot l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/hedima.vn\/journey\/chatbot-canh-tay-dac-luc-cua-nganh-y-te\/#2_Ung_dung_Chatbot_trong_nganh_Y_te_va_Duoc_pham\" >2. \u1ee8ng d\u1ee5ng Chatbot trong ng\u00e0nh Y t\u1ebf v\u00e0 D\u01b0\u1ee3c ph\u1ea9m<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/hedima.vn\/journey\/chatbot-canh-tay-dac-luc-cua-nganh-y-te\/#21_Chatbot_trong_nganh_Y_te\" >2.1. Chatbot trong ng\u00e0nh Y t\u1ebf<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/hedima.vn\/journey\/chatbot-canh-tay-dac-luc-cua-nganh-y-te\/#22_Chatbot_trong_nganh_Duoc_pham\" >2.2. Chatbot trong ng\u00e0nh D\u01b0\u1ee3c ph\u1ea9m<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1><span class=\"ez-toc-section\" id=\"1_Chatbot_la_gi\"><\/span><span style=\"color: #017ab7;\">1. Chatbot l\u00e0 g\u00ec?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Chatbot l\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh m\u00e1y t\u00ednh s\u1eed d\u1ee5ng AI x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n \u201cnh\u1eafn tin t\u1ee9c th\u00ec\u201d v\u1edbi ng\u01b0\u1eddi d\u00f9ng. Ch\u00fang d\u1ef1a tr\u00ean v\u0103n b\u1ea3n ho\u1eb7c gi\u1ecdng n\u00f3i v\u00e0 nh\u1eb1m m\u1ee5c \u0111\u00edch b\u1eaft ch\u01b0\u1edbc cu\u1ed9c tr\u00f2 chuy\u1ec7n hai chi\u1ec1u t\u1ef1 nhi\u00ean c\u1ee7a con ng\u01b0\u1eddi. N\u1ec1n t\u1ea3ng m\u00e0 chatbot t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi d\u00f9ng th\u00f4ng minh h\u01a1n nhi\u1ec1u so v\u1edbi h\u1ec7 th\u1ed1ng h\u1ed9p tho\u1ea1i t\u1ef1 \u0111\u1ed9ng truy\u1ec1n th\u1ed1ng. B\u1eb1ng c\u00e1ch x\u00e2y d\u1ef1ng c\u00e1c k\u1ecbch b\u1ea3n tr\u00f2 chuy\u1ec7n, Chatbot do AI h\u1ed7 tr\u1ee3 c\u00f3 th\u1ec3 t\u1ef1 h\u1ecdc, hi\u1ec3u m\u1ecdi c\u00e2u h\u1ecfi v\u00e0 nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u00e0 \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi t\u01b0\u01a1ng \u1ee9ng.<\/span><\/p>\n<figure id=\"attachment_1365\" aria-describedby=\"caption-attachment-1365\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1365 size-medium\" src=\"https:\/\/hedima.vn\/journey\/wp-content\/uploads\/2021\/05\/6093af33b7969-600x400.jpg\" alt=\"Chatbot trong ng\u00e0nh Y t\u1ebf\" width=\"600\" height=\"400\" \/><figcaption id=\"caption-attachment-1365\" class=\"wp-caption-text\"><span style=\"font-size: 95%;\">Chatbot d\u1ef1a tr\u00ean v\u0103n b\u1ea3n ho\u1eb7c gi\u1ecdng n\u00f3i, nh\u1eb1m m\u1ee5c \u0111\u00edch b\u1eaft ch\u01b0\u1edbc cu\u1ed9c tr\u00f2 chuy\u1ec7n hai chi\u1ec1u t\u1ef1 nhi\u00ean c\u1ee7a con ng\u01b0\u1eddi<\/span>.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Ng\u00e0nh y t\u1ebf v\u00e0 d\u01b0\u1ee3c ph\u1ea9m \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd ch\u1eb7t ch\u1ebd. B\u00ean c\u1ea1nh \u0111\u00f3, c\u00e1c chatbot cho ng\u00e0nh d\u01b0\u1ee3c ph\u1ea9m c\u0169ng ph\u1ea3i tu\u00e2n th\u1ee7 lu\u1eadt b\u1ea3o m\u1eadt d\u1eef li\u1ec7u. D\u1eef li\u1ec7u c\u1ee7a b\u1ec7nh nh\u00e2n s\u1ebd ph\u1ea3i \u0111\u01b0\u1ee3c gi\u1eef k\u00edn v\u00e0 th\u1eadm ch\u00ed c\u00f3 th\u1ec3 ph\u1ea3i \u1ea9n danh trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p \u0111\u1ec3 che gi\u1ea5u danh t\u00ednh c\u1ee7a b\u1ec7nh nh\u00e2n.<\/span><\/p>\n<h1><span class=\"ez-toc-section\" id=\"2_Ung_dung_Chatbot_trong_nganh_Y_te_va_Duoc_pham\"><\/span><span style=\"color: #017ab7;\">2. \u1ee8ng d\u1ee5ng Chatbot trong ng\u00e0nh Y t\u1ebf<\/span> <span style=\"color: #017ab7;\">v\u00e0 D\u01b0\u1ee3c ph\u1ea9m<\/span><span class=\"ez-toc-section-end\"><\/span><\/h1>\n<blockquote><p><span style=\"color: #282828;\">Th\u1ecb tr\u01b0\u1eddng Chatbot ng\u00e0nh Y t\u1ebf to\u00e0n c\u1ea7u d\u1ef1 ki\u1ebfn \u200b\u200bs\u1ebd t\u0103ng tr\u01b0\u1edfng v\u1edbi t\u1ed1c \u0111\u1ed9 CAGR l\u00e0 21,56% t\u1eeb n\u0103m 2021-2027 \u0111\u1ec3 \u0111\u1ea1t 967,7 tri\u1ec7u USD v\u00e0o n\u0103m 2027.<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">T\u1ea5t nhi\u00ean, Chatbot kh\u00f4ng th\u1ec3 \u0111\u01b0a ra ph\u01b0\u01a1ng ph\u00e1p \u0111i\u1ec1u tr\u1ecb c\u1ee5 th\u1ec3 cho t\u1eebng b\u1ec7nh nh\u00e2n nh\u01b0 m\u1ed9t b\u00e1c s\u0129 th\u1ef1c th\u1ee5, nh\u01b0ng \u0111\u00e2y l\u00e0 c\u00f4ng c\u1ee5 h\u1eefu hi\u1ec7u v\u00e0 kh\u1ea3 thi \u0111\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian ch\u0103m s\u00f3c b\u1ec7nh nh\u00e2n. Ngo\u00e0i ra, Chatbots c\u00f2n gi\u00fap b\u1ec7nh nh\u00e2n c\u1eadp nh\u1eadt tin t\u1ee9c, tra c\u1ee9u th\u00f4ng tin v\u00e0 \u0111\u01b0a ra nh\u1eefng l\u1eddi khuy\u00ean h\u1eefu \u00edch 24\/7, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m cho b\u1ec7nh nh\u00e2n.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Chatbots ph\u00f9 h\u1ee3p v\u1edbi nhi\u1ec1u c\u01a1 s\u1edf ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, t\u1eeb ph\u00f2ng kh\u00e1m v\u00e0 b\u1ec7nh vi\u1ec7n, th\u1eadm ch\u00ed l\u00e0 hi\u1ec7u thu\u1ed1c. M\u1ecdi c\u01a1 s\u1edf y t\u1ebf ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp m\u1ed9t chatbot \u0111\u1ec3 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 b\u1ec7nh nh\u00e2n, \u0111\u01b0a ra l\u1eddi khuy\u00ean v\u1ec1 m\u1ed9t s\u1ed1 b\u1ec7nh th\u00f4ng th\u01b0\u1eddng v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c c\u00f4ng vi\u1ec7c th\u00f4ng th\u01b0\u1eddng kh\u00e1c. Tuy nhi\u00ean, m\u1ed7i ph\u00e2n kh\u00fac kh\u00e1ch h\u00e0ng kh\u00e1c nhau th\u00ec c\u00e1ch x\u00e2y d\u1ef1ng cu\u1ed9c tr\u00f2 chuy\u1ec7n c\u0169ng kh\u00e1c nhau. V\u00ed d\u1ee5, b\u1ec7nh nh\u00e2n \u1edf nh\u00f3m tu\u1ed5i 25-35 s\u1ebd c\u00f3 c\u00e1ch ti\u1ebfp c\u1eadn v\u00e0 tr\u00f2 chuy\u1ec7n kh\u00e1c v\u1edbi b\u1ec7nh nh\u00e2n trong \u0111\u1ed9 tu\u1ed5i 65-75. \u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"21_Chatbot_trong_nganh_Y_te\"><\/span><span style=\"font-weight: 400; color: #017ab7;\">2.1. Chatbot trong ng\u00e0nh Y t\u1ebf<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<blockquote><p><span style=\"color: #282828;\">&#8220;A Chatbot is never tired; it is never short of patience for your patients!&#8221;<\/span><\/p><\/blockquote>\n<p>M\u1ed9t s\u1ed1 \u1ee9ng d\u1ee5ng c\u1ee7a Chatbot c\u00f3 th\u1ec3 k\u1ec3 \u0111\u1ebfn nh\u01b0:<\/p>\n<p><span style=\"font-weight: 400;\">&#8211; T\u1ea1i ph\u00f2ng kh\u00e1m, chatbot tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 ki\u1ec3m tra hi\u1ec7u qu\u1ea3, c\u00f3 th\u1ec3 h\u1ecfi b\u1ec7nh nh\u00e2n v\u1ec1 c\u00e1c tri\u1ec7u ch\u1ee9ng m\u1eafc ph\u1ea3i v\u00e0 \u0111\u01b0a ra l\u1eddi khuy\u00ean cho h\u1ecd, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u1ef1 ch\u0103m s\u00f3c t\u1ea1i nh\u00e0 ho\u1eb7c \u0111i x\u00e9t nghi\u1ec7m t\u1ea1i c\u00e1c c\u01a1 s\u1edf y t\u1ebf.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u00ed d\u1ee5, trong b\u1ed1i c\u1ea3nh \u0111\u1ea1i d\u1ecbch COVID \u0111ang ho\u00e0nh h\u00e0nh nh\u01b0 hi\u1ec7n t\u1ea1i, Chatbot FightCovid c\u1ee7a ch\u00ednh ph\u1ee7 \u0110\u1ee9c c\u00f3 th\u1ec3 \u0111\u01b0a ra m\u1ed9t lo\u1ea1t c\u00e2u h\u1ecfi ng\u1eafn, \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 x\u00e1c su\u1ea5t l\u00e2y nhi\u1ec5m COVID-19 v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u00e1c b\u01b0\u1edbc ti\u1ebfp theo m\u00e0 h\u1ecd n\u00ean th\u1ef1c hi\u1ec7n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; T\u1ea1i c\u00e1c t\u1ed5 ch\u1ee9c Y t\u1ebf v\u00e0 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, Chatbot c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 cung c\u1ea5p v\u00e0 ph\u1ed5 bi\u1ebfn th\u00f4ng tin, ch\u1eb3ng h\u1ea1n nh\u01b0 l\u1ecbch ti\u00eam ch\u1ee7ng ho\u1eb7c th\u00f4ng tin v\u1ec1 c\u00e1c b\u1ec7nh truy\u1ec1n nhi\u1ec5m.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u00ed d\u1ee5, trong \u0111\u1ee3t \u0111\u1ea1i d\u1ecbch Covid-19, C\u1ee5c C\u00f4ng ngh\u1ec7 Th\u00f4ng tin (B\u1ed9 Y t\u1ebf) \u0111\u00e3 ph\u1ed1i h\u1ee3p v\u1edbi T\u1eadp \u0111o\u00e0n FPT x\u00e2y d\u1ef1ng m\u1ed9t Chatbot \u0111\u1ec3 c\u1eadp nh\u1eadt th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 c\u00e1c s\u1ed1 li\u1ec7u th\u1eddi s\u1ef1 cho ng\u01b0\u1eddi d\u00e2n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tr\u00ean \u0111\u00e2y l\u00e0 \u0111\u00f4i n\u00e9t v\u1ec1 Chatbot c\u0169ng nh\u01b0 l\u00e0 \u1ee9ng d\u1ee5ng trong Y t\u1ebf v\u00e0 Ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe. HEDIMA xin g\u1eedi \u0111\u1ebfn b\u1ea1n Infographic v\u1ec1 m\u1ed9t v\u00e0i s\u1ed1 li\u1ec7u n\u1ed5i b\u1eadt c\u1ee7a Chatbot trong l\u0129nh v\u1ef1c qu\u1ea3n l\u00fd v\u00f4 c\u00f9ng kh\u00f3 kh\u0103n n\u00e0y.\u00a0<\/span><\/p>\n<figure id=\"attachment_1364\" aria-describedby=\"caption-attachment-1364\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1364\" src=\"https:\/\/hedima.vn\/journey\/wp-content\/uploads\/2021\/05\/CHATBOT-01-264x600.png\" alt=\"Chatbot trong ng\u00e0nh y t\u1ebf\" width=\"600\" height=\"1363\" \/><figcaption id=\"caption-attachment-1364\" class=\"wp-caption-text\"><span style=\"font-size: 95%;\">M\u1ed9t v\u00e0i s\u1ed1 li\u1ec7u n\u1ed5i b\u1eadt c\u1ee7a Chatbot trong ng\u00e0nh Y t\u1ebf<\/span><\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"22_Chatbot_trong_nganh_Duoc_pham\"><\/span><span style=\"color: #017ab7;\">2.2. Chatbot trong ng\u00e0nh D\u01b0\u1ee3c ph\u1ea9m<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Trong <a href=\"https:\/\/hedima.vn\/journey\/tong-quan-ve-marketing-duoc-cho-nguoi-moi\/\">marketing d\u01b0\u1ee3c<\/a> ng\u00e0y nay, s\u1ef1 hi\u1ec7n di\u1ec7n c\u1ee7a <a href=\"https:\/\/hedima.vn\/journey\/digital-marketing-trong-nganh-cham-soc-suc-khoe\/\">digital marketing<\/a> l\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu. V\u00e0 v\u1edbi s\u1ed1 l\u01b0\u1ee3ng c\u0169ng nh\u01b0 th\u1eddi gian ng\u01b0\u1eddi d\u00f9ng b\u1ecf ra tr\u00ean Internet, h\u1ecd \u0111\u00f2i h\u1ecfi s\u1ef1 ti\u1ebfp c\u1eadn v\u00e0 \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i 24\/7. \u0110\u00f3 ch\u00ednh l\u00e0 m\u1ed9t trong nh\u1eefng m\u1ee5c \u0111\u00edch h\u01b0\u1edbng \u0111\u1ebfn c\u1ee7a Chatbot trong l\u0129nh v\u1ef1c marketing d\u01b0\u1ee3c. Nh\u01b0ng \u0111\u1ec3 x\u00e2y d\u1ef1ng Chatbot marketing d\u01b0\u1ee3c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, c\u00e1c marketer c\u1ea7n l\u01b0u \u00fd 3 y\u1ebfu t\u1ed1 then ch\u1ed1t sau \u0111\u00e2y:<\/p>\n<ul>\n<li>Th\u1ea5u hi\u1ec3u b\u1ed1i c\u1ea3nh cu\u1ed9c tr\u00f2 chuy\u1ec7n<\/li>\n<li>C\u00e1 nh\u00e2n h\u00f3a cu\u1ed9c h\u1ed9i tho\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng<\/li>\n<li>H\u1ed7 tr\u1ee3 c\u00f4ng c\u1ee5 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng ngay trong th\u1eddi gian th\u1ef1c d\u00f9 b\u1edfi Chatbot hay l\u00e0 t\u01b0 v\u1ea5n vi\u00ean con ng\u01b0\u1eddi.<\/li>\n<\/ul>\n<figure id=\"attachment_1417\" aria-describedby=\"caption-attachment-1417\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1417 size-medium\" src=\"https:\/\/hedima.vn\/journey\/wp-content\/uploads\/2021\/05\/609a062e47cf9-600x400.jpg\" alt=\"Chatbot trong ng\u00e0nh Y t\u1ebf v\u00e0 D\u01b0\u1ee3c ph\u1ea9m\" width=\"600\" height=\"400\" \/><figcaption id=\"caption-attachment-1417\" class=\"wp-caption-text\"><span style=\"font-size: 95%;\">V\u1edbi s\u1ed1 l\u01b0\u1ee3ng c\u0169ng nh\u01b0 th\u1eddi gian ng\u01b0\u1eddi d\u00f9ng b\u1ecf ra tr\u00ean Internet, h\u1ecd \u0111\u00f2i h\u1ecfi s\u1ef1 ti\u1ebfp c\u1eadn v\u00e0 \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i 24\/7<em>.<\/em><\/span><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #282828;\">&#8220;Never miss a new lead!&#8221;<\/span><\/p><\/blockquote>\n<p>Nh\u01b0 th\u1ebf, Chatbot s\u1ebd gi\u00fap b\u1ea1n gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i \u0111\u1ec3 tr\u1ea3 l\u1eddi tin nh\u1eafn ho\u1eb7c cu\u1ed9c g\u1ecdi v\u1edbi kh\u00e1ch h\u00e0ng, tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 l\u00fd t\u01b0\u1edfng \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c b\u00e1c s\u0129 ho\u1eb7c b\u1ec7nh nh\u00e2n tr\u00ean trang web c\u1ee7a b\u1ea1n \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00eam th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 b\u1ea5t k\u1ec3 h\u1ecd \u0111ang \u1edf \u0111\u00e2u ho\u1eb7c s\u1eed d\u1ee5ng thi\u1ebft b\u1ecb n\u00e0o.<\/p>\n<p>C\u00e1ch b\u1ea1n giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u00e0 m\u1ed9t ph\u1ea7n r\u1ea5t l\u1edbn trong vi\u1ec7c kh\u1eafc s\u00e2u h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. V\u00ec th\u1ebf, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, th\u00fac \u0111\u1ea9y l\u1ee3i th\u1ebf c\u1ea1nh tranh v\u00e0 gi\u00fap doanh nghi\u1ec7p c\u00f3 t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng cao c\u0169ng nh\u01b0 gi\u1eef \u0111\u01b0\u1ee3c l\u00f2ng trung th\u00e0nh c\u1ee7a ng\u01b0\u1eddi mua v\u1edbi th\u01b0\u01a1ng hi\u1ec7u. Chatbot c\u00f2n h\u1ee9a h\u1eb9n kh\u00f4ng ch\u1ec9 ghi l\u1ea1i qu\u00e1 tr\u00ecnh t\u1ea1o ra kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 thu th\u1eadp d\u1eef li\u1ec7u m\u00e0 c\u00f2n c\u00f3 th\u1ec3 theo d\u00f5i v\u00e0 \u0111\u01b0a ra c\u00e1c s\u1ed1 li\u1ec7u b\u00e1o c\u00e1o th\u1ed1ng k\u00ea chi ti\u1ebft.<\/p>\n<p><em>T\u1ea1i HEDIMA, ch\u00fang t\u00f4i tin r\u1eb1ng v\u1edbi xu h\u01b0\u1edbng digital nh\u01b0 ng\u00e0y nay, c\u00f4ng ngh\u1ec7 \u0111ang \u0111\u00f3ng vai tr\u00f2 h\u00e0ng \u0111\u1ea7u trong s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t chi\u1ebfn d\u1ecbch marketing d\u01b0\u1ee3c v\u00e0 khi \u1ea5y, Chatbot s\u1ebd l\u00e0 c\u00f4ng c\u1ee5 b\u1ea1n kh\u00f4ng th\u1ec3 b\u1ecf qua. Chatbot \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n lu\u00f4n s\u1eb5n s\u00e0ng gi\u1ea3i \u0111\u00e1p cho b\u1ec7nh nh\u00e2n v\u1edbi nh\u1eefng gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t. V\u1eady t\u1ea1i sao b\u1ea1n l\u1ea1i kh\u00f4ng bi\u1ebfn Chatbot tr\u1edf th\u00e0nh <a href=\"https:\/\/hedima.vn\/journey\/usp-3-vi-du-hay\/\">USP<\/a> cho s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n?<\/em><\/p>\n<div class=\"bg-margin-for-link\"><input type='hidden' bg_collapse_expand='6a20c1c1067195060824629' value='6a20c1c1067195060824629'><input type='hidden' id='bg-show-more-text-6a20c1c1067195060824629' value='T\u00e0i li\u1ec7u tham kh\u1ea3o'><input type='hidden' id='bg-show-less-text-6a20c1c1067195060824629' value='Show Less'><a id='bg-showmore-action-6a20c1c1067195060824629' class='bg-showmore-plg-link bg-arrow '  style=\" color:#017ab7;;\" href='#'>T\u00e0i li\u1ec7u tham kh\u1ea3o<\/a><div id='bg-showmore-hidden-6a20c1c1067195060824629' >\n<ol>\n<li><a href=\"https:\/\/backlinko.com\/chatbot-stats\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">https:\/\/backlinko.com\/chatbot-stats<\/span><\/a><\/li>\n<li><a href=\"https:\/\/healthcareadvertising.gobfw.com\/healthcare-pharma-chatbot-examples\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">https:\/\/healthcareadvertising.gobfw.com\/healthcare-pharma-chatbot-examples\/<\/span><\/a><\/li>\n<li><a style=\"font-size: 14.4px\" href=\"https:\/\/www.linkedin.com\/pulse\/chatbots-coming-pharmaceutical-industry-alhad-mahajani\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.linkedin.com\/pulse\/chatbots-coming-pharmaceutical-industry-alhad-mahajani\/<\/a><\/li>\n<li>https:\/\/emerj.com\/ai-application-comparisons\/chatbots-for-healthcare-comparison\/<\/li>\n<\/ol>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ng\u00e0nh D\u01b0\u1ee3c n\u00f3i ri\u00eang v\u00e0 ng\u00e0nh Y t\u1ebf n\u00f3i chung hi\u1ec7n \u0111ang t\u1eebng b\u01b0\u1edbc tri\u1ec3n khai AI. Trong b\u1ed1i c\u1ea3nh \u1ea5y, Chatbot \u0111\u00e3 n\u1ed5i l\u00ean v\u00e0 tr\u1edf th\u00e0nh m\u1ed9t \u201ctr\u1ee3 l\u00fd \u0111\u1eb7c bi\u1ec7t\u201d gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. V\u1eady Chatbot l\u00e0 g\u00ec? Chatbot c\u00f3 nh\u1eefng \u1ee9ng d\u1ee5ng n\u00e0o trong ng\u00e0nh Y t\u1ebf v\u00e0 D\u01b0\u1ee3c ph\u1ea9m?&#8230;<\/p>\n","protected":false},"author":13,"featured_media":2130,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-1362","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pharma-marketing"],"acf":[],"_links":{"self":[{"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/posts\/1362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/comments?post=1362"}],"version-history":[{"count":0,"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/posts\/1362\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/media\/2130"}],"wp:attachment":[{"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/media?parent=1362"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/categories?post=1362"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hedima.vn\/journey\/wp-json\/wp\/v2\/tags?post=1362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}